Privacy Policy

Last Updated: 2026-08-24

Welcome to WhollyAPI ("we", "our", or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI hosting API services.

1. Information We Collect

We collect information that you provide directly to us when registering for an account, subscribing to services, or contacting technical support:

Account Information: Name, email address, password hash, and organization details.
Usage & Telemetry Data: API request logs, throughput stats, latency metrics, IP addresses, and user-agent headers.
Billing Metadata: Payment transaction references, account credit balances, and invoicing history.

2. How We Use Your Information

We process your data strictly to deliver, optimize, and secure our services:

To operate and maintain our low-latency AI model hosting infrastructure.
To bill for token consumption and credit transactions.
To enforce rate limits, prevent fraudulent activity, and monitor system security.
To send critical service notices, security updates, and billing notifications.

3. Data Protection & Security

We apply robust administrative, technical, and physical safeguards—including TLS 1.3 encryption in transit and AES-256 at rest. We do not sell or monetize your personal information or API payload content.

4. Contact Us

If you have questions or concerns regarding this Privacy Policy, please email our compliance team at [email protected].